We empower Healthcare with data-driven solutions
OptiMed's core technology was refined for 10 years before launching in 2025, delivering a proven medical distribution and billing solution.
300+
Active users
30+
Active organizations
2025
Year founded
$3M
Value created
Core values - C.A.R.E
Core values
Core values
Core values
Core values
Our core values—C.A.R.E. (Community, Add Value, Reflect, Education)—shape how we build, innovate, and support our customers. By fostering collaboration, delivering meaningful impact, prioritizing reflection, and empowering through education, we help healthcare organizations streamline operations and drive lasting results.
Community
We foster strong relationships with our customers, partners, and NetSuite, creating a collaborative ecosystem for success.
Community
We foster strong relationships with our customers, partners, and NetSuite, creating a collaborative ecosystem for success.
Community
We foster strong relationships with our customers, partners, and NetSuite, creating a collaborative ecosystem for success.
Community
We foster strong relationships with our customers, partners, and NetSuite, creating a collaborative ecosystem for success.
Add Value
We streamline operations, reduce costs, and enhance patient care with seamless DME and billing integrations in NetSuite.
Add Value
We streamline operations, reduce costs, and enhance patient care with seamless DME and billing integrations in NetSuite.
Add Value
We streamline operations, reduce costs, and enhance patient care with seamless DME and billing integrations in NetSuite.
Add Value
We streamline operations, reduce costs, and enhance patient care with seamless DME and billing integrations in NetSuite.
Reflect
We assess our products, processes, and performance to enhance services, stay adaptive, and uphold medical standards.
Reflect
We assess our products, processes, and performance to enhance services, stay adaptive, and uphold medical standards.
Reflect
We assess our products, processes, and performance to enhance services, stay adaptive, and uphold medical standards.
Reflect
We assess our products, processes, and performance to enhance services, stay adaptive, and uphold medical standards.
Education
We empower customers and teams with training, resources, and support to fully leverage our platform for optimal outcomes.
Education
We empower customers and teams with training, resources, and support to fully leverage our platform for optimal outcomes.
Education
We empower customers and teams with training, resources, and support to fully leverage our platform for optimal outcomes.
Education
We empower customers and teams with training, resources, and support to fully leverage our platform for optimal outcomes.
Our team
We are a dedicated group of industry experts, innovators, and problem-solvers committed to transforming medical distribution and billing with seamless, data-driven solutions.
Bruce Capagli
Co-Founder
Bruce Capagli
Co-Founder
Steven Arevalo
Co-Founder
Steven Arevalo
Co-Founder
Explore Our FAQs
Find quick answers to commonly asked questions about OptiMed. Have a question not listed?
How can I get started with OptiMed?
Schedule a demo to discuss your business needs and how OptiMed, our native NetSuite medical billing solution, can streamline your processes.
What is the lead time to have OptiMed operating in my NetSuite environment?
The lead time to have OptiMed fully operational in your NetSuite environment depends on several factors, including your current system setup and specific business needs. However, here’s a general timeline:
Standard Implementation Timeline:
Initial Consultation & Demo (1-2 Days): Understand your requirements and demonstrate how OptiMed fits into your workflow.
Deployment & Configuration (1-2 Weeks): Install and configure OptiMed within your NetSuite environment, ensuring it aligns with your processes.
Testing & Validation (1 Week): Verify system performance, run test transactions, and confirm all functionalities are working as expected.
Training & Go-Live (1 Week): Provide user training and support as you transition to full usage.
Estimated Total Lead Time: 2-4 Weeks (may vary based on complexity and customization needs).
If you have unique workflows or require additional customizations, our team will work with you to ensure a seamless and efficient rollout. Let us know your timeline, and we’ll tailor the implementation to fit your needs!
How secure is OptiMed for sensitive data?
OptiMed is built with security at its core, ensuring the highest level of protection for sensitive medical billing data. As a native NetSuite solution, it leverages NetSuite’s enterprise-grade security while adding specialized safeguards for healthcare financial data.
Key Security Features:
✔ NetSuite’s Built-In Security – Hosted within NetSuite’s secure cloud infrastructure, benefiting from encryption, role-based access, and audit trails.
✔ HIPAA & Compliance-Ready – Designed to support HIPAA and industry compliance requirements, ensuring protected health information (PHI) is securely managed.
✔ Role-Based Access Control (RBAC) – Restrict access to only authorized users, ensuring sensitive data is handled appropriately.
✔ End-to-End Encryption – Data is encrypted in transit and at rest, safeguarding it from unauthorized access.
✔ Automated Logging & Audit Trails – Full tracking of user activity, transactions, and modifications for accountability and compliance.
✔ No Third-Party Integrations Needed – Because OptiMed operates natively within NetSuite, it reduces security risks associated with external applications and integrations.
With OptiMed, you get a secure, compliant, and efficient medical billing solution—without the risks of third-party data transfers or external vulnerabilities.
What integrations does OptiMed support?
Supported Integrations:
Billing & Revenue Cycle Management Platforms:
DaisyBill – Streamlined workers’ comp billing and claims management
Brightree – Home health, hospice, and post-acute care billing
Availity – Payer-provider connectivity and claims clearinghouse
Careisk – Comprehensive medical billing and claims processing
Waystar – AI-driven revenue cycle management
EHR/EMR Systems with API Connectivity:
Epic – Enterprise-grade electronic health records
Cerner – Scalable healthcare IT solutions
Athenahealth – Cloud-based EHR and practice management
eClinicalWorks – Integrated EHR and revenue cycle management
NextGen – Customizable EHR for ambulatory practices
Kareo – Cloud-based EHR and billing for independent practices
DrChrono – Mobile-first EHR with billing and patient engagement
Flexible API-Based Integrations
For any EHR, EMR, or billing platform that provides API connectivity, OptiMed can facilitate real-time data exchange, ensuring seamless billing, claims processing, and revenue cycle management—all while keeping NetSuite as your centralized financial hub.
Need a custom integration? OptiMed’s flexible API framework allows tailored connections to suit your specific workflow.
Is OptiMed suitable for my business?
If your business relies on medical billing and revenue cycle management, and you use or plan to use NetSuite, then OptiMed is built for you.
OptiMed is Ideal for:
✔ Healthcare Providers – Clinics, hospitals, specialty practices, and multi-location providers
✔ Medical Billing Companies – Streamline billing for multiple clients within one unified system
✔ Durable Medical Equipment (DME) Suppliers – Integrated billing for equipment and services
✔ Home Healthcare & Hospice Providers – Manage claims and payments without third-party software
✔ Revenue Cycle Management (RCM) Teams – Gain full visibility and automation within NetSuite
Why Choose OptiMed?
Native to NetSuite – No third-party apps or complex integrations needed
Automated Billing & Claims – Reduce manual processes and errors
Seamless Compliance – Supports HIPAA and industry regulations
Scalable & Customizable – Adapts to your workflow, whether you’re a small practice or an enterprise
If you’re looking to simplify and optimize medical billing directly in NetSuite, OptiMed is the solution for you. Let’s discuss how it fits your business needs!
What does the OptiMed onboarding process look like?
Onboarding with OptiMed is a structured, hassle-free process designed to get your medical billing fully operational within NetSuite quickly and efficiently.
✔ Discovery & Planning – We assess your current billing processes, data, and workflow needs to ensure a tailored setup.
✔ Configuration & Implementation – OptiMed is deployed within NetSuite, with data migration and API integrations as needed.
✔ Testing & Validation – We conduct test runs to ensure accuracy, compliance, and system performance.
✔ Training & Go-Live – Your team receives hands-on training, followed by full implementation with ongoing support.
With minimal disruption and expert guidance, we make the transition seamless—so you can focus on streamlining your medical billing from day one.
OptiMed Customized Forms – Ready Out of the Box, Tailored for You
Skip the manual work with pre-built, customizable forms that adapt to your billing needs in NetSuite—right out of the box.
✔ Pre-Populated Fields – Faster, error-free data entry
✔ Dynamic Formatting – Adjusts to payer, patient, or service needs
✔ Seamless Sync – Instantly updates records and claims
Effortless, accurate, and built for your workflow.
Explore Our FAQs
Find quick answers to commonly asked questions about OptiMed. Have a question not listed?
How can I get started with OptiMed?
Schedule a demo to discuss your business needs and how OptiMed, our native NetSuite medical billing solution, can streamline your processes.
What is the lead time to have OptiMed operating in my NetSuite environment?
The lead time to have OptiMed fully operational in your NetSuite environment depends on several factors, including your current system setup and specific business needs. However, here’s a general timeline:
Standard Implementation Timeline:
Initial Consultation & Demo (1-2 Days): Understand your requirements and demonstrate how OptiMed fits into your workflow.
Deployment & Configuration (1-2 Weeks): Install and configure OptiMed within your NetSuite environment, ensuring it aligns with your processes.
Testing & Validation (1 Week): Verify system performance, run test transactions, and confirm all functionalities are working as expected.
Training & Go-Live (1 Week): Provide user training and support as you transition to full usage.
Estimated Total Lead Time: 2-4 Weeks (may vary based on complexity and customization needs).
If you have unique workflows or require additional customizations, our team will work with you to ensure a seamless and efficient rollout. Let us know your timeline, and we’ll tailor the implementation to fit your needs!
How secure is OptiMed for sensitive data?
OptiMed is built with security at its core, ensuring the highest level of protection for sensitive medical billing data. As a native NetSuite solution, it leverages NetSuite’s enterprise-grade security while adding specialized safeguards for healthcare financial data.
Key Security Features:
✔ NetSuite’s Built-In Security – Hosted within NetSuite’s secure cloud infrastructure, benefiting from encryption, role-based access, and audit trails.
✔ HIPAA & Compliance-Ready – Designed to support HIPAA and industry compliance requirements, ensuring protected health information (PHI) is securely managed.
✔ Role-Based Access Control (RBAC) – Restrict access to only authorized users, ensuring sensitive data is handled appropriately.
✔ End-to-End Encryption – Data is encrypted in transit and at rest, safeguarding it from unauthorized access.
✔ Automated Logging & Audit Trails – Full tracking of user activity, transactions, and modifications for accountability and compliance.
✔ No Third-Party Integrations Needed – Because OptiMed operates natively within NetSuite, it reduces security risks associated with external applications and integrations.
With OptiMed, you get a secure, compliant, and efficient medical billing solution—without the risks of third-party data transfers or external vulnerabilities.
What integrations does OptiMed support?
Supported Integrations:
Billing & Revenue Cycle Management Platforms:
DaisyBill – Streamlined workers’ comp billing and claims management
Brightree – Home health, hospice, and post-acute care billing
Availity – Payer-provider connectivity and claims clearinghouse
Careisk – Comprehensive medical billing and claims processing
Waystar – AI-driven revenue cycle management
EHR/EMR Systems with API Connectivity:
Epic – Enterprise-grade electronic health records
Cerner – Scalable healthcare IT solutions
Athenahealth – Cloud-based EHR and practice management
eClinicalWorks – Integrated EHR and revenue cycle management
NextGen – Customizable EHR for ambulatory practices
Kareo – Cloud-based EHR and billing for independent practices
DrChrono – Mobile-first EHR with billing and patient engagement
Flexible API-Based Integrations
For any EHR, EMR, or billing platform that provides API connectivity, OptiMed can facilitate real-time data exchange, ensuring seamless billing, claims processing, and revenue cycle management—all while keeping NetSuite as your centralized financial hub.
Need a custom integration? OptiMed’s flexible API framework allows tailored connections to suit your specific workflow.
Is OptiMed suitable for my business?
If your business relies on medical billing and revenue cycle management, and you use or plan to use NetSuite, then OptiMed is built for you.
OptiMed is Ideal for:
✔ Healthcare Providers – Clinics, hospitals, specialty practices, and multi-location providers
✔ Medical Billing Companies – Streamline billing for multiple clients within one unified system
✔ Durable Medical Equipment (DME) Suppliers – Integrated billing for equipment and services
✔ Home Healthcare & Hospice Providers – Manage claims and payments without third-party software
✔ Revenue Cycle Management (RCM) Teams – Gain full visibility and automation within NetSuite
Why Choose OptiMed?
Native to NetSuite – No third-party apps or complex integrations needed
Automated Billing & Claims – Reduce manual processes and errors
Seamless Compliance – Supports HIPAA and industry regulations
Scalable & Customizable – Adapts to your workflow, whether you’re a small practice or an enterprise
If you’re looking to simplify and optimize medical billing directly in NetSuite, OptiMed is the solution for you. Let’s discuss how it fits your business needs!
What does the OptiMed onboarding process look like?
Onboarding with OptiMed is a structured, hassle-free process designed to get your medical billing fully operational within NetSuite quickly and efficiently.
✔ Discovery & Planning – We assess your current billing processes, data, and workflow needs to ensure a tailored setup.
✔ Configuration & Implementation – OptiMed is deployed within NetSuite, with data migration and API integrations as needed.
✔ Testing & Validation – We conduct test runs to ensure accuracy, compliance, and system performance.
✔ Training & Go-Live – Your team receives hands-on training, followed by full implementation with ongoing support.
With minimal disruption and expert guidance, we make the transition seamless—so you can focus on streamlining your medical billing from day one.
OptiMed Customized Forms – Ready Out of the Box, Tailored for You
Skip the manual work with pre-built, customizable forms that adapt to your billing needs in NetSuite—right out of the box.
✔ Pre-Populated Fields – Faster, error-free data entry
✔ Dynamic Formatting – Adjusts to payer, patient, or service needs
✔ Seamless Sync – Instantly updates records and claims
Effortless, accurate, and built for your workflow.
Explore Our FAQs
Find quick answers to commonly asked questions about OptiMed. Have a question not listed?
How can I get started with OptiMed?
Schedule a demo to discuss your business needs and how OptiMed, our native NetSuite medical billing solution, can streamline your processes.
What is the lead time to have OptiMed operating in my NetSuite environment?
The lead time to have OptiMed fully operational in your NetSuite environment depends on several factors, including your current system setup and specific business needs. However, here’s a general timeline:
Standard Implementation Timeline:
Initial Consultation & Demo (1-2 Days): Understand your requirements and demonstrate how OptiMed fits into your workflow.
Deployment & Configuration (1-2 Weeks): Install and configure OptiMed within your NetSuite environment, ensuring it aligns with your processes.
Testing & Validation (1 Week): Verify system performance, run test transactions, and confirm all functionalities are working as expected.
Training & Go-Live (1 Week): Provide user training and support as you transition to full usage.
Estimated Total Lead Time: 2-4 Weeks (may vary based on complexity and customization needs).
If you have unique workflows or require additional customizations, our team will work with you to ensure a seamless and efficient rollout. Let us know your timeline, and we’ll tailor the implementation to fit your needs!
How secure is OptiMed for sensitive data?
OptiMed is built with security at its core, ensuring the highest level of protection for sensitive medical billing data. As a native NetSuite solution, it leverages NetSuite’s enterprise-grade security while adding specialized safeguards for healthcare financial data.
Key Security Features:
✔ NetSuite’s Built-In Security – Hosted within NetSuite’s secure cloud infrastructure, benefiting from encryption, role-based access, and audit trails.
✔ HIPAA & Compliance-Ready – Designed to support HIPAA and industry compliance requirements, ensuring protected health information (PHI) is securely managed.
✔ Role-Based Access Control (RBAC) – Restrict access to only authorized users, ensuring sensitive data is handled appropriately.
✔ End-to-End Encryption – Data is encrypted in transit and at rest, safeguarding it from unauthorized access.
✔ Automated Logging & Audit Trails – Full tracking of user activity, transactions, and modifications for accountability and compliance.
✔ No Third-Party Integrations Needed – Because OptiMed operates natively within NetSuite, it reduces security risks associated with external applications and integrations.
With OptiMed, you get a secure, compliant, and efficient medical billing solution—without the risks of third-party data transfers or external vulnerabilities.
What integrations does OptiMed support?
Supported Integrations:
Billing & Revenue Cycle Management Platforms:
DaisyBill – Streamlined workers’ comp billing and claims management
Brightree – Home health, hospice, and post-acute care billing
Availity – Payer-provider connectivity and claims clearinghouse
Careisk – Comprehensive medical billing and claims processing
Waystar – AI-driven revenue cycle management
EHR/EMR Systems with API Connectivity:
Epic – Enterprise-grade electronic health records
Cerner – Scalable healthcare IT solutions
Athenahealth – Cloud-based EHR and practice management
eClinicalWorks – Integrated EHR and revenue cycle management
NextGen – Customizable EHR for ambulatory practices
Kareo – Cloud-based EHR and billing for independent practices
DrChrono – Mobile-first EHR with billing and patient engagement
Flexible API-Based Integrations
For any EHR, EMR, or billing platform that provides API connectivity, OptiMed can facilitate real-time data exchange, ensuring seamless billing, claims processing, and revenue cycle management—all while keeping NetSuite as your centralized financial hub.
Need a custom integration? OptiMed’s flexible API framework allows tailored connections to suit your specific workflow.
Is OptiMed suitable for my business?
If your business relies on medical billing and revenue cycle management, and you use or plan to use NetSuite, then OptiMed is built for you.
OptiMed is Ideal for:
✔ Healthcare Providers – Clinics, hospitals, specialty practices, and multi-location providers
✔ Medical Billing Companies – Streamline billing for multiple clients within one unified system
✔ Durable Medical Equipment (DME) Suppliers – Integrated billing for equipment and services
✔ Home Healthcare & Hospice Providers – Manage claims and payments without third-party software
✔ Revenue Cycle Management (RCM) Teams – Gain full visibility and automation within NetSuite
Why Choose OptiMed?
Native to NetSuite – No third-party apps or complex integrations needed
Automated Billing & Claims – Reduce manual processes and errors
Seamless Compliance – Supports HIPAA and industry regulations
Scalable & Customizable – Adapts to your workflow, whether you’re a small practice or an enterprise
If you’re looking to simplify and optimize medical billing directly in NetSuite, OptiMed is the solution for you. Let’s discuss how it fits your business needs!
What does the OptiMed onboarding process look like?
Onboarding with OptiMed is a structured, hassle-free process designed to get your medical billing fully operational within NetSuite quickly and efficiently.
✔ Discovery & Planning – We assess your current billing processes, data, and workflow needs to ensure a tailored setup.
✔ Configuration & Implementation – OptiMed is deployed within NetSuite, with data migration and API integrations as needed.
✔ Testing & Validation – We conduct test runs to ensure accuracy, compliance, and system performance.
✔ Training & Go-Live – Your team receives hands-on training, followed by full implementation with ongoing support.
With minimal disruption and expert guidance, we make the transition seamless—so you can focus on streamlining your medical billing from day one.
OptiMed Customized Forms – Ready Out of the Box, Tailored for You
Skip the manual work with pre-built, customizable forms that adapt to your billing needs in NetSuite—right out of the box.
✔ Pre-Populated Fields – Faster, error-free data entry
✔ Dynamic Formatting – Adjusts to payer, patient, or service needs
✔ Seamless Sync – Instantly updates records and claims
Effortless, accurate, and built for your workflow.
Explore Our FAQs
Find quick answers to commonly asked questions about OptiMed. Have a question not listed?
How can I get started with OptiMed?
Schedule a demo to discuss your business needs and how OptiMed, our native NetSuite medical billing solution, can streamline your processes.
What is the lead time to have OptiMed operating in my NetSuite environment?
The lead time to have OptiMed fully operational in your NetSuite environment depends on several factors, including your current system setup and specific business needs. However, here’s a general timeline:
Standard Implementation Timeline:
Initial Consultation & Demo (1-2 Days): Understand your requirements and demonstrate how OptiMed fits into your workflow.
Deployment & Configuration (1-2 Weeks): Install and configure OptiMed within your NetSuite environment, ensuring it aligns with your processes.
Testing & Validation (1 Week): Verify system performance, run test transactions, and confirm all functionalities are working as expected.
Training & Go-Live (1 Week): Provide user training and support as you transition to full usage.
Estimated Total Lead Time: 2-4 Weeks (may vary based on complexity and customization needs).
If you have unique workflows or require additional customizations, our team will work with you to ensure a seamless and efficient rollout. Let us know your timeline, and we’ll tailor the implementation to fit your needs!
How secure is OptiMed for sensitive data?
OptiMed is built with security at its core, ensuring the highest level of protection for sensitive medical billing data. As a native NetSuite solution, it leverages NetSuite’s enterprise-grade security while adding specialized safeguards for healthcare financial data.
Key Security Features:
✔ NetSuite’s Built-In Security – Hosted within NetSuite’s secure cloud infrastructure, benefiting from encryption, role-based access, and audit trails.
✔ HIPAA & Compliance-Ready – Designed to support HIPAA and industry compliance requirements, ensuring protected health information (PHI) is securely managed.
✔ Role-Based Access Control (RBAC) – Restrict access to only authorized users, ensuring sensitive data is handled appropriately.
✔ End-to-End Encryption – Data is encrypted in transit and at rest, safeguarding it from unauthorized access.
✔ Automated Logging & Audit Trails – Full tracking of user activity, transactions, and modifications for accountability and compliance.
✔ No Third-Party Integrations Needed – Because OptiMed operates natively within NetSuite, it reduces security risks associated with external applications and integrations.
With OptiMed, you get a secure, compliant, and efficient medical billing solution—without the risks of third-party data transfers or external vulnerabilities.
What integrations does OptiMed support?
Supported Integrations:
Billing & Revenue Cycle Management Platforms:
DaisyBill – Streamlined workers’ comp billing and claims management
Brightree – Home health, hospice, and post-acute care billing
Availity – Payer-provider connectivity and claims clearinghouse
Careisk – Comprehensive medical billing and claims processing
Waystar – AI-driven revenue cycle management
EHR/EMR Systems with API Connectivity:
Epic – Enterprise-grade electronic health records
Cerner – Scalable healthcare IT solutions
Athenahealth – Cloud-based EHR and practice management
eClinicalWorks – Integrated EHR and revenue cycle management
NextGen – Customizable EHR for ambulatory practices
Kareo – Cloud-based EHR and billing for independent practices
DrChrono – Mobile-first EHR with billing and patient engagement
Flexible API-Based Integrations
For any EHR, EMR, or billing platform that provides API connectivity, OptiMed can facilitate real-time data exchange, ensuring seamless billing, claims processing, and revenue cycle management—all while keeping NetSuite as your centralized financial hub.
Need a custom integration? OptiMed’s flexible API framework allows tailored connections to suit your specific workflow.
Is OptiMed suitable for my business?
If your business relies on medical billing and revenue cycle management, and you use or plan to use NetSuite, then OptiMed is built for you.
OptiMed is Ideal for:
✔ Healthcare Providers – Clinics, hospitals, specialty practices, and multi-location providers
✔ Medical Billing Companies – Streamline billing for multiple clients within one unified system
✔ Durable Medical Equipment (DME) Suppliers – Integrated billing for equipment and services
✔ Home Healthcare & Hospice Providers – Manage claims and payments without third-party software
✔ Revenue Cycle Management (RCM) Teams – Gain full visibility and automation within NetSuite
Why Choose OptiMed?
Native to NetSuite – No third-party apps or complex integrations needed
Automated Billing & Claims – Reduce manual processes and errors
Seamless Compliance – Supports HIPAA and industry regulations
Scalable & Customizable – Adapts to your workflow, whether you’re a small practice or an enterprise
If you’re looking to simplify and optimize medical billing directly in NetSuite, OptiMed is the solution for you. Let’s discuss how it fits your business needs!
What does the OptiMed onboarding process look like?
Onboarding with OptiMed is a structured, hassle-free process designed to get your medical billing fully operational within NetSuite quickly and efficiently.
✔ Discovery & Planning – We assess your current billing processes, data, and workflow needs to ensure a tailored setup.
✔ Configuration & Implementation – OptiMed is deployed within NetSuite, with data migration and API integrations as needed.
✔ Testing & Validation – We conduct test runs to ensure accuracy, compliance, and system performance.
✔ Training & Go-Live – Your team receives hands-on training, followed by full implementation with ongoing support.
With minimal disruption and expert guidance, we make the transition seamless—so you can focus on streamlining your medical billing from day one.
OptiMed Customized Forms – Ready Out of the Box, Tailored for You
Skip the manual work with pre-built, customizable forms that adapt to your billing needs in NetSuite—right out of the box.
✔ Pre-Populated Fields – Faster, error-free data entry
✔ Dynamic Formatting – Adjusts to payer, patient, or service needs
✔ Seamless Sync – Instantly updates records and claims
Effortless, accurate, and built for your workflow.
